How are we doing

On this page, you can view the Trust's performance with for payment by recovery and safe staffing reports.

Payment by recovery

Payment by recovery or payment by results is a way of funding NHS care. It was introduced to mental health trusts in 2012-13.

Payment by recovery is a familiar concept because it has been used in acute healthcare for several years.

Payment by recovery in mental health

As now referrals will be made by GPs or sometimes by the individual themselves. The person will receive an assessment to determine their care needs. This will place them into a care cluster. Their care cluster will shape the treatment they receive through a care pathway. There are 21 clusters and associated care pathways.

The care pathways will ensure patients:

  • see the right clinicians
  • in the right order
  • in the right place
  • receive the right treatment at the right time
  • get the right outcome

Cluster pathways

Staff manual pathways

Safe staffing

Safe staffing means delivering high quality care to patients and requires nursing and care staff to have the right skills, in the right place, at the right time.

If you have any staffing concerns, call 01208 834 602.

2023-24 safe staffing data

2022-23 safe staffing data

2021-22 safe staffing data

2020-21 safe staffing data