Patient Safety

Patient safety is fundamental to the provision of high-quality services and is defined by NHS England and Improvement as ‘maximising the things that go right and minimising the things that go wrong for people experiencing healthcare’. The impact of patient harm is felt widely; by patients, families, loved ones and the teams delivering care.

Our vision is to embed a culture of patient safety across the organisation and across pathways of care. We are aiming for our staff to have an environment in which they can consistently understand factors that impact on patient safety, collaborate, support innovation, and share learning in relation to patient safety across the organisation and with patients, carers and wider agencies and partners.

We acknowledge that there has been a fear of blame within the NHS and we want our staff to feel:

safe to report incidents without fear of reprisal,
safe to question practice or resources and
safe in their daily work.

As an organisation we recognise that our staff are our greatest asset, and we are committed to developing a culture of learning, transparency and openness that enables us to continue to develop patient safety and make Cornwall Partnership NHS Foundation Trust a great place to work in health and social care.