Cookie policy

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device. For example, a computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you do not have to give the same information several times during a task
  • recognising that you may already have given a username and password so you do not need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast.

You can manage these small files yourself through your browser setting.

The cookie providers listed below may distribute the gathered cookie information with other third-party websites for the purpose of activity tracking. You can find out more about the policy of each cookie provider on their respective privacy pages.

Current cookies

We use a session cookie at all times. The purpose of this cookie is to maintain the state of the site in the effect of a user's selected behaviours for the site as they navigate through it. Examples of these behaviours might be:

  • logging in to the site and staying logged in as they click around
  • choosing a colour contrast stylesheet
  • filling in a multi-page form

This cookie also ensures that if the site is hosted in a load-balanced environment, the visitor's browsing session stays on the same server throughout their use of the site.

JSESSIONID cookie

  • Type: Session
  • Expiry: Browser close
  • Linked information: Username
  • Functions: When a user logs in, maintains authentication state and access rights.

This cookie does not store any personal information about the site visitor, their computer, their visit, or their browsing history. No personal information is collected by VerseOne through the use of this cookie. After the end of the visitor's session (the browser tab or window is closed, or after an inactivity timeout which is configurable in VerseOne CMS), the cookie's validity is destroyed and the browser removes the cookie from the visitor's compute

Be aware that the providers listed below may change their cookie names without notice.

As an example, we use the following cookies on our website:

Cookie: Google Analytics

  • Example name: _utma, _utmb, _utmc, _utmz, GAPS, LSID, LSOSID, OTZ
  • Purpose: These cookies are used to collect information about how visitors use our site, which we use to help improve it. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. These cookies may also be identified as originating from cornwallft.nhs.uk. More information about Google cookies

Cookie: www.google.com (Google embedded search)

  • Example name: __utmx, __utmxx, APISID, HSID, NID, PREF, SAPISID, SID, SSID
  • Purpose: These cookies are used to collect information about how visitors use our site, which we use to help improve it. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited and what they have searched for. More information about Google search cookies

Embedded content

We want to provide interesting and engaging content on our website. On a number of pages we use 'plug ins' or embedded media. For example, we embed YouTube videos in many pages. We also provide links to share content with popular social media sites such as Facebook, Instagram, YouTube and Twitter.

The suppliers of these services may also set cookies on your device when you visit the pages where we have used this type of content. These are known as 'third-party' cookies. Third-party cookies are delivered on behalf of their respective organisations. As such they may change their name and purpose from the cookies identified below, this is beyond the control of Cornwall Partnership NHS Foundation Trust.

Cookie: YouTube

  • Example name: PREF, VISITOR_INFO1_LIVE, use_hitbox
  • Purpose: To track visitor views, and to remember user preferences when viewing YouTube videos embedded in our website web pages. More information about YouTube cookies

Cookie: Twitter

  • Example name: guest_id, remember_checked, remember_checked_on, secure_sessions, twll
  • Purpose: To track visitor information and for security authentication. More information about Twitter cookies

Cookie: Facebook

  • Example name: guest_id, remember_checked, remember_checked_on, secure_sessions, twll
  • Purpose: To track visitor information and for security authentication.

Cookie: Instagram

  • Example name: guest_id, remember_checked, remember_checked_on, secure_sessions, twll
  • Purpose: To track visitor information and for security authentication.

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The help function within your browser should tell you how.

Be aware that restricting cookies may impact on the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone, you will need to refer to your handset manual.

To opt-out of third-parties collecting any data regarding your interaction on our website, refer to their websites for further information.

Full list of cookies on Cornwall Partnership NHS Foundation Trust website (PDF, 99 KB)

Links to other websites

The Trust website contains links to other websites of interest. However, once you have used these links to leave this website, you should note that we do not have any control over that other website.

We cannot be responsible for the protection and privacy of any information which you provide while visiting such websites, and such websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We recommend that you review the websites' privacy policy as a precautionary measure. The Trust does not endorse any external sites and is not responsible for their content.