Camborne Redruth Community Hospital contact information

Call 01209 318 000. For Longreach House and the Basset Unit, call 01209 318 960.

Camborne Redruth Community Hospital, Barncoose, Redruth, TR15 3ER

Get directions to Camborne Redruth Community Hospital

Camborne Redruth Community Hospital

Camborne Redruth Community Hospital provides physical and mental health care services for people in the local area.

Outpatient care

A number of outpatient clinics are provided from the hospital. Your appointment letter will provide more information but if you have any queries, contact the hospital. Physiotherapy, occupational therapy, day and stroke, wheelchair and cardiac services are all available from the hospital.

If you feel your loved one has not been cared for and wish to make a complaint, call the Patient Experience team on 01208 834 620 or email our PALS team.

Parking

Free parking including disabled parking and access is available on site.

Visit a patient

Read the latest visiting guidelines.

WOW! Awards

Nominate a member staff or ward for a WOW! Award.

Installation of a modular ward and diagnostic pad at Camborne Redruth

Works to install a new diagnostic pad and modular stroke rehabilitation ward at Camborne Redruth Community Hospital are now picking up pace. We are very sorry, but both sets of building works will mean periods of disruption onsite.

This is due to the placement of a crane to lift the modular ward into place, construction of the diagnostic pad, and the digging of a trench to lay additional power cables.

The building works will mean a reduction in parking onsite, as follows:

  • the long car park next to the estates’ building is closed throughout the works
  • a number of spaces in the car park outside the main entrance are cordoned off. This is expected to last until Thursday 28 March
  • the car park outside the minor injury unit will be closed from Thursday 21 March until Sunday 24 March

Should unforeseen issues affect either set of works, dates may need to change. Any further updates will be shared as the works move forward.

While the car park outside the minor injury unit is closed, all departments, clinics and services should be accessed via the main entrance to the hospital. This includes the minor injury unit. The main entrance is located down the road to the left as you arrive onsite. Longreach House and Bassett Unit can be accessed as normal.

We recognise that these works present significant parking challenges. Alternative parking arrangements for staff, patients and visitors are now in place. A park and ride shuttle bus service is operating between Morrisons supermarket in Pool and the hospital. This will remain in place until 8pm on Friday 12 April. The Williams Travel buses are running at regular intervals between 5.30am and 8pm. To use this service, please park in the spaces to the far right of the store entrance, next to the grassed area. The buses depart from this area. Please note that Morrisons’ car park gates are closed and locked at 11pm Monday to Saturday and at 5pm on Sundays.

During the daytime throughout the building works, we are asking that hospital parking is left for patients and visitors. Spaces for Blue Badge holders will also be prioritised.

While we understand your frustrations, we kindly ask you not to park on the verges or along kerbed areas of the hospital site when spaces are full. This will ensure emergency vehicles have easy access to our site, and that staff, patients and visitors can enter and move around the site safely.

We apologise for the inconvenience and hope you will work with us to support this major investment in the site.

Facilities at Camborne Redruth Community Hospital

  • Minor injury unit, access by using NHS 111 online or by calling 111.
  • X-ray: Open every day from 8am to 8pm. 
  • Inpatient care.
  • Outpatient clinics.
  • Disabled parking and access.
  • Refreshments.

Dental services are not available from the hospital. Find out how to access dental services.

Mental health care

If you need mental health care, call 01209 318 988.

Hospital mental health care is provided from Longreach House and the Bassett unit on the hospital site. There are 2 wards within Longreach House (Perran and Carbis wards).

The Section 136 suite, a place of safety which the police and bring people to is located within Longreach House.

Minor injury unit and primary care centre

Check the latest minor injury unit opening hours, GP availability, and waiting times.

If you need urgent, but not emergency, NHS care contact NHS 111 by phone or online, to find out where you should go and when.

If needed, expert clinicians will arrange for you to be seen at the emergency department or at our range of other treatment units. Do not just turn up, as you may be directed elsewhere or have to wait longer.

It means you will get the right treatment, more quickly, and probably closer to home as well.

If you’re a visitor to Cornwall, you do not need to look up details of NHS services if you need urgent treatment, just call 111 or use the NHS 111 online service.

Support your hospital

The hospital has a charitable fund that is used to improve patient services. It is also generously supported by the League of Friends. The League of Friends can be contacted via main reception. The secretary is Juliet Jenkin.

Wards

Basset Unit

Basset Unit, rear of Longreach House, Barncoose Terrace, Camborne, TR15 3EU​

Opening hours: 8.45am to 5.15pm, Monday to Friday

About Basset Unit

A number of mental health outpatient clinics are provided from the Basset Unit. Your appointment letter will provide more information but if you have any queries, call the Basset Unit on 01209 318 960.

Staff who work in the Basset Unit support people suffering from mental health problems who are over the age of 18.

The Basset Unit can be found on the left-hand side of Longreach House. It has its own reception.

Carbis ward

Carbis Ward are acute psychiatric admissions units offering assessment and treatment for people aged 18 and over, who predominantly are from the west of the county and the Isles of Scilly.

People are admitted to Carbis Ward if they are experiencing acute distress, there is a concern for their safety or the safety of others.

People admitted to Carbis Ward have their own en-suite bedroom and access to communal gardens and lounge areas. Other ward facilities include a gym, multi-faith room, therapy kitchen, and games room. The occupational therapy team facilitates therapeutic and meaningful activities and events for patients to participate in on the wards.

Fletcher Ward provides a similar service for people in the north and east of Cornwall.

Referrals

Referrals to Carbis Ward is made through by our home treatment team. This allows us to assess we are providing treatment in the best place for you.

Carn Brea Ward and community assessment and treatment unit

The ward has 20 beds, 16 of which form a community assessment and treatment unit.

The unit is designed to help keep people safe, well and prevent admissions to the Royal Cornwall Hospital in Truro.

Open to anyone over the age of 18 but will predominantly support older people from the Kerrier area.

Patients who are treated on the unit will be provided with very short-term support for a maximum of 48 hours while diagnostic tests and assessments are carried out by the multi-disciplinary team.

Contact a patient

You can call the main ward telephone number on 01209 318 153. Patients can use their own mobile telephones on the ward.

Protected mealtimes

The ward has protected mealtimes between midday and 1pm, and from 5pm to 6pm. If you would like to help your relative to eat and drink you are welcome to stay on the ward.

Cove Ward

Cove Ward provides fast-track rehabilitation and support with recovery for people age 18 or older in Cornwall and the Isles of Scilly.

The staff on Cove Ward work provide care and support based on each individual’s circumstances and need. Because of the ward’s focus on rehabilitation, staff provide an enhanced level of support which promotes independence and includes families and carers.

Because of its unique focus on rehabilitation, patients are admitted to Cove Ward from one of the Trust’s acute wards (Carbis, Fletcher and Perran) for additional support prior to discharge. Patients are supported to set up an achievable and sustainable recovery plan and to return home.

All patients on Cove Ward have their own en-suite bedroom, as well as access to communal gardens, lounges and therapeutic areas. Additionally Cove’s patients are encouraged and assisted to access therapeutic activities in their local community. This could include education and employment opportunities or help with housing and finances.

Cove is situated within Longreach House on the Camborne and Redruth Community Hospital site.

Lanyon Ward

The unit has 20 beds providing inpatient care for patients who require rehabilitation following a brain injury, for example, a stroke.

The unit has its own therapy team to help patients with their recovery, including physiotherapists, occupational therapists, and speech and language therapists.

Contacting a patient

You can call the main ward telephone number on 01209 318 017. Alternatively the ward has a handset telephone which can be taken to your relative or friend. The number to contact is 01209 318 018. Patients can use their own mobile telephones on the ward.

Protected mealtimes

The ward has protected mealtimes between 12.30pm to 1.30pm and from 5pm to 6pm. If you would like to help your relative to eat and drink you are welcome to stay on the ward.

Student nurses and nurse apprentices

The ward supports student nurses and nurse apprentices.

Perran Ward

Perran Ward is an acute psychiatric admissions unit offering assessment and treatment for people aged 18 or older, who predominantly are from the south and west of the county.

The ward provide a safe and stabilising environment for men and women who are in crisis, experiencing an acute episode of mental illness and requiring an emergency admission. Service users may agree to an informal admission or may be detained under the Mental Health Act (2007).

Many of the patients on the ward have complex needs and can be very unwell. Most will achieve a degree of recovery to enable them to leave the ward and return to the community. Whilst this is a short stay ward, some people may stay longer so that appropriate support can be sourced in the community to mitigate readmission.

Referrals

All referrals for acute mental health wards are gate kept by the Home Treatment team. You can contact them via our Bodmin switchboard 01208 251 300.

About Perran Ward

Perran ward has 15 en-suite bedrooms and access to communal gardens and lounge areas. A range of therapeutic activities are available on the ward, facilitated by activities co-ordinators.

The rest of the team is made up of:

  • mental health nurses
  • medical staff
  • a psychologist
  • a pharmacist
  • occupational therapy staff
  • social inclusion
  • a patient flow co-ordinator
  • activity co-ordinators
  • healthcare assistants

Other professionals may also visit the ward and contribute to a person’s care and treatment, such as:

  • housing advisors
  • second opinion appointed doctors
  • other specialist services where appropriate

Our teams work closely and collaboratively with service users, their families and the referrer to provide a seamless pathway from referral to discharge. Our approach is recovery focused and supported by comprehensive multidisciplinary teams, contributing to shorter lengths of stay.

The ethos across our services is about assessing and treating service users in the least restrictive environment and planning for discharge in a robust and timely fashion. With a focus on stabilisation, we support service users to manage their mental health, reinforce daily living skills and prepare for independent life back in the community.

The 136 suite is located adjacent to Perran ward and facilitates a safe place for the police to bring a member of the community that they feel is in crisis and in need of Mental Health Act Assessment.

Contacting a patient

If you have a family member or loved one in Perran, you can liaise with our friendly ward staff. Call the ward or email the Family Liaison team.