Contact the service

Bodmin Hospital, Boundary Road, Bodmin, PL31 2QT

Email the Multi-Agency Rapid Response service

Multi-Agency Rapid Response service

The Multi-Agency Rapid Response service supports young people in crisis in a holistic way joined up with social care. It offers urgent assessment in the acute hospitals and within the community.

A short-term intervention service that can offer up to 12 weeks of crisis support. It is a 24/7 crisis support service that works 365 days a year.

How does service work?

The team will see young people/ families in a variety of settings.

This could include:

  • at home
  • in school
  • the emergency department
  • a child and adolescent mental health services (CAMHS) clinical space
  • within the inpatient setting

The service comprises staff from both CAMHS and children’s social are team, The teams aim to work jointly with families to help support their recovery journey.


Referrals can be sent to the CAMHS Access team, who will screen these.

If appropriate, the CAMHS Access team will send on to Multi-Agency Rapid Response service if an urgent response is needed.

Information for professionals

Call 01208 251 300 to discuss any referrals and get the right support for young people under the age of 18.

Out of hours, professionals can contact the mental health professionals line on 01209 881 999. You will then be transferred to the Multi-Agency Rapid Response service worker on duty.

Information for parents and carers

Out of hours support can be provided by calling Mental Health Connect on 0800 038 5300.

Information for young people

On setting up the service, it was important for us to ensure we captured the voice of Cornwall’s young people.

We have worked with many young people from our service and from other organisations to ensure we are listening to your voice. We will aim to support you and ensure you get the right help at the right time.

We would encourage you to give feedback of your experience of our services to help us to continue to offer good quality care to our families.