St Austell Community Hospital Contact Information

Tel:  01726 873000

Address: 

Porthpean Road, St. Austell, Cornwall, PL26 6AA

St Austell Community

St Austell Community Hospital provides inpatient care and a range of clinics to people in the local area. 

We recommend patients bring a small number of items with them to make their stay in hospital more comfortable.

A number of outpatient clinics are provided from the hospital. Your appointment letter will provide more information but if you have any queries, please don’t hesitate to call.

Facilities at St Austell Community Hospital

  • Minor injury unit - access by going contacting NHS 111 online or by calling 111
  • X-Ray: 9am to 5pm Monday to Saturday (not Sundays), including Bank Holidays.
  • Inpatient care
  • Outpatient clinics
  • Free parking
  • Disabled parking and access
  • Provides emergency contraception

Please note St Austell Hospital does not provide dental services. People looking to access dental services should visit https://westcountrydentalcare.co.uk/

 

Minor injury unit

If you need urgent - but not emergency - NHS care in Cornwall, contact NHS 111.

Just contact NHS 111 by phone or online at any time of day or night, to find out where you should go and when.

If needed, expert clinicians will arrange for you to be seen at the Emergency Department (ED) or at our range of other treatment units. Please don’t just turn up, as you may be directed elsewhere or have to wait longer.

This is a new way of accessing urgent care in Cornwall, to make sure everyone stays as safe as possible during the pandemic. It will help the NHS manage the flow of patients when capacity in waiting rooms is much smaller than before, to maintain distancing and reduce the risk of infection.

It means you will get the right treatment, more quickly - and probably closer to home as well.

And if you’re a visitor to Cornwall, you don’t need to look up details of NHS services if you need urgent treatment – just phone 111 or go online at: 111.nhs.uk/

For the latest MIU opening and waiting times please click www.cornwallft.nhs.uk/services/minor-injury-units/miu-waiting-times/

 

Think NHS 111 First

 

Visiting

Visiting a patient in our community hospitals (updated in July 2020)

With immediate effect, we have made some small changes to our visiting arrangements. The key change is that one close family member can be given permission to visit a person who is COVID-19 positive in an end of life situation.

These updated visiting arrangements will apply to all acute and community hospitals across Cornwall and the Isles of Scilly:

  • end of life (including where a patient is COVID-19 positive) – one close family member
  • children and neonatal unit – one parent/carer at any one time
  • maternity – one birth partner only.

Relatives wishing to visit in any end of life circumstances must contact the ward for permission. If the patient being visited is Covid-19 positive, the ward leader/nurse in charge will need to get authorisation from:

  • one person from their Care Group Triumvirate and 1 person from the Corporate Triumvirate (Director of Nursing, Medical Director, Chief Operating Officer) – during core hours (9-5)
  • The On-Call Manager and the On-Call Executive Director – out of hours

Whilst visitors will come at their own risk, they must be risk assessed before visiting and given appropriate advice. Visitors must be asked to sign the guidance and risk assessment (attached below) when they arrive on the ward.

Visitors will be required to wear appropriate PPE at all times, whether or not the person they are visiting has COVID-19. They must all be given advice about social distancing, handwashing and risks associated with the removal of gloves to hold hands.

Visitor Information Form July 2020

 

Wards

The hospital has two main wards which support people’s physical health and wellbeing:

 

Support your hospital

The hospital has a charitable fund which is used to improve patient services. The hospital is also generously supported by the League of Friends:
League of Friends
Secretary: Cecilia Warren
Contact: warren.acm@tiscali.co.uk