New Tec Building, Threemilestone Industrial Estate, Truro TR4 9LD
Call 01726 873400 or email the NHS at home team
Referrals are through your community matron, specialist nurse, community nurse, hospital staff or your GP.
This is an easy-to-use home monitoring system, individually tailored to support patients living with long term conditions.
We are currently able to support the care of patients with chronic obstructive pulmonary disease (COPD) and heart failure.
Once it has been identified that you may benefit from home monitoring by your health care professional, they will send us a referral and then we will visit you to set up the equipment and show you how to use it. All that is needed to use the equipment is a mobile phone signal.
At set times of the day you to take the readings (vital signs) that your health care specialist has requested. Depending on your condition you may also be asked some key questions about your current health.
The readings recorded include pulse oximeter for oxygen levels and pulse, blood pressure and weight, you may record one or all of these depending on the condition being monitored.
Once you’ve taken your readings, this information is sent automatically to the digital health nurse team. The nurses monitor the readings and call you if they have any concerns and are able to contact your specialist if needed.
Our nurses will also work with you on ways to better manage your condition and signpost you to other groups and organisations that may benefit you.
The monitoring is for a 3-month period and our nurses will guide you through the whole process and step down to a mobile app relevant to helping you to continue to manage your condition.
We have a freephone number that the team can be contacted on between 9am to 5pm, Mondays to Fridays (excluding bank holidays) for advice and support once you have been referred. We are based near Truro and in hubs around Cornwall. We cover the whole of Cornwall and the Isles of Scilly.