Community Specialist Palliative Care Services Contact Information

The service can be contacted on: 01208 251300

Email for referrals:

Community Specialist Palliative Care Services

Community Specialist Palliative Care Services (SPCS) are resources for health care professionals in all community care settings to access expert support for patients facing a life threatening condition irrespective of diagnosis.

In particular for:

  • Management and monitoring of persistent and/or transient symptoms
  • Management of complex emotional/psychological issues
  • Management of complex social/family issues
  • Planning end of life care

It is important to recognise that the above are not mutually exclusive.

What is the Specialist Palliative Care Service

The team comprises of experienced registered nurses who have additional specialist knowledge and experience and work to Specialist Palliative Care Competencies.  In addition to managing a clinical caseload within agreed boundaries and protocols they have a role within teaching, consultancy and research.  The team work with other Specialist Palliative Care providers to try to help all healthcare professionals provide holistic palliative care.

The aim of the service

To ensure that all patients with complex palliative care needs receive high quality symptom control assessments, psychological support and advice to meet their individual needs.

When you telephone the service you will speak to a member of the Cornwall NHS switchboard who will take your message and pass it on to the nurse covering your area; messages are collected by the nurses regularly throughout the day. Please note this is not an emergency service – any urgent calls need to go to your GP surgery/On- call Doctor Service.

Team working

The nursing team work closely with a range of health professionals in the community, hospital and other statutory agencies such as Department of Adult Care and Support. We will seek your permission before sharing your personal information with other professionals. At times we may be accompanied by students as part of their training.

Ongoing care by the team may not necessarily be needed, assessment will guide this. Patients may be referred on to other services if appropriate.


Referral form

The completed form should be emailed to:

Referral Criteria


Our service is available between 9 am and 4:30 pm seven days a week including bank holidays.