Right care, right place, right time

People in England can now expect to live for far longer than ever before, but these extra years of life are not always spent in good health, with many people developing conditions that reduce their independence and quality of life.

The NHS Ageing Well programme

Ageing Well is a priority for the NHS and the national NHS Ageing Well programme focuses on how we care for our population in the community. It’s part of the NHS long term plan which was published in 2019 but more recently the national COVID-19 response and ongoing recovery has also highlighted the importance of providing crisis care within the community to prevent avoidable hospital admissions and accelerate the treatment of people’s urgent care needs closer to home.

Preventing avoidable hospital admissions is not just about bed management and managing increasing demand, as important as these are. But research is clear that even a short stay in hospital leads to physical and mental deconditioning, particularly for older people. Deconditioning refers to changes in the body that occur after a period of inactivity, such as bedrest or a sedentary lifestyle. It can lead to people finding it difficult to accomplish normal daily activities and remain independent.

Keeping people well at home is the ultimate aim of the NHS Ageing Well programme. There are three elements to the programme:

Urgent community response

This is about ensuring that rapid crisis response care and reablement is available to all people within their homes or usual place of residence, including care homes. A 2-hour crisis response is now available across Cornwall. Members of the public cannot access this service directly. Please contact 111 (or 999 in an emergency) where callers will be referred to the most appropriate service for their needs.

Enhanced health in care homes

Focused on improving the health care provision of care home residents.  

Anticipatory care 

Is about supporting people to proactively manage their health conditions and avoid a health crisis.

Underpinning all of this is a focus on health promotion and prevention. The NHS Long Term Plan includes priority commitments to support people keeping healthier for longer, maximising the opportunities that patient contact brings to not only treat people but prevent them from getting ill in the first place.

Ageing Well, what can you do?

This page is currently under development. Please check back soon for more information and help.