Referrals are welcomed from healthcare professionals. Complete a referral form.
Many services are involved in falls management, our criteria are a person over the age of 50 with 1 of the following:
- clinically complex person who has recurrent falls, who has had a multi-factorial falls risk assessment completed, interventions actioned and remains at risk
- upper limb fragility fracture following a fall and history of 2 or more falls in the last 12 months.
Exclusion criteria
- Less than 50 years of age.
- More than 1 blackout or temporary loss of consciousness in the last 12 months.
- Pathological fracture.
- Where an underlying condition is the main cause of the falls, for example, neurological condition, advanced cognitive impairment.
- Falls secondary to alcohol or substance abuse.
- Where needs are better met by another service, for example where a person is experiencing a health (or health and care) crisis and care or support is required within 2 hours to prevent hospital admission. An urgent crisis responder will visit a person at home (including a care home) within 2 hours to assess, provide urgent treatment and implement a care plan if required.
- Where a person require reablements, there is a short term programme to improve a person’s ability to live independently, reduce the necessity for an increase in package of care, or to reduce the requirement for a bed-based care provider such as a care home or community hospital. Individuals will receive an assessment within 2 days of referral to determine their ability to participate in reablement.
Referrals for a 2-hour urgent crisis response or 2-day reablement are made via STRATA. If you do not have a Strata log-on, make a web-referral. Mark 2-hour referrals as a 'red referral’