Covid 19 referral Information
Covid 19 Referral Guidance to Complex Care and Dementia Psychiatric Liaison Service
These guidelines apply to ALL acute and community hospitals throughout Cornwall.
We are a nationally recognised Psychiatric Liaison Accreditation Network (PLAN) accredited service. The team is based at Royal Cornwall Hospital (RCHT), Treliske. The service is managed by the Complex Care and Dementia Liaison Service Clinical Lead. The team will provide a service to all hospital sites Monday to Friday 09:00-17:00hrs excluding bank holidays during the escalation of Covid 19.The multi-disciplinary team comprises Registered Mental Health Nurses (RMNs), Consultant Psychiatrist, Core trainee in Psychiatry and team administration.
What we do
The Liaison Service is an essential component of the Complex Care and Dementia Service line. We meet patients with many different mental health problems, such as:
- Being worried about memory
- Patients living with dementia with complex needs
- Patients experiencing delirium with complex needs and behaviours
- Problems with worry, stress or depression
- Medically unexplained physical health problems
The Liaison Service provides comprehensive both telephone triage, advice and support as well as, face to face mental health assessment of the patient and management advice to the referring team. We communicate effectively with all those involved in the persons’ care including family members where appropriate to ensure our advice is based upon all relevant information available regarding the patient’s presentation and background history. This is with a view to:
- Provide advice and guidance on mental health nursing and care.
- Provide advice and guidance on treatment options including appropriate use of psychotropic medication, taking into account local policy and only with the support of the Doctors in the multi-disciplinary team.
- Ensuring that a patient’s mental health issues do not unnecessarily contribute to prolonged hospital admissions.
- Improving detection and treatment of pain and other physical factors that may contribute to confusion and Behavioural and Psychological Symptoms of Dementia (BPSDs).
- Offering advice and support to Carers.
- Contributing to prompt and effective discharge planning for patients with mental health needs in liaison with the Onward Care Team.
- Legal and National frameworks (Mental Health Act, Mental Capacity Act, including best interests consideration, Deprivation of Liberty safeguards and processes around safeguarding of vulnerable adults).
In providing ongoing assessment and treatment whilst the patient remains in the hospital, we work collaboratively with health care professionals in the general hospital setting to meet the needs of the patient and promote patient centred care. During this time, the hospital wards clinicians have overall responsibility for the patients’ care until discharge.
The team also support complex discharge planning and where appropriate arrange community follow up. After discharge the patients GP (and other relevant agencies) will be notified by way of an assessment letter to ensure continuity of care.
CC&D Psychiatric Liaison Service or the medical team can signpost the patient into other appropriate services.
Who we see
- Patients who are confused due to suspected or known dementia, of any age.
- Patients with functional mental illness who are 75 years or over.
Who we do not see
- Patients who are already on the caseload of the Adult Integrated Community Mental Health Team (ICMHT) should be referred to the Adult Psychiatric Liaison Service.
- Patients presenting with deliberate self-harm (these patients should be referred for initial assessment and risk by the Adult Psychiatric Liaison service for RCHT patients and CMHT’s with other hospital settings).
- Patients who are dependent on alcohol or other substances (these patients should be referred for assessment by the specialist Alcohol Liaison team within RCHT).
- Patients requiring ongoing psychological therapies/interventions.
Referral to the service
We accept referrals from professionals in health and social care.
Referrals to the service can must be completed via Maxims (internal hospital referral system) selecting “Psychiatric Liaison Service” – Complex Care and Dementia. This is the preferred route.
If refers do not have access to Maxims referrals should be made using the team referral form. This should be sent to the team’s generic email address – firstname.lastname@example.org.
We aim to make contact with all referrers to the service for an initial telephone triage by the end of the following working day. However we will endeavour to respond to more urgent referrals in particular from the Emergency Department (ED) on the same working day where at all possible. Urgent enquires can be made via telephone – 01872 252930.
Community Nursing Teams
Community nursing teams support peoples healthcare, when they are unable to leave their own home or need some additional support after a period of illness or discharge from hospital.
Community nursing teams are made up of community matrons, district nurses, staff who are trained to take blood (phlebotomists) and healthcare assistants. The team works with GPs, health and social care staff, hospitals and the voluntary sector in order to support you where you live.
Community nursing: what do Community Matrons provide?
Community matrons primarily support people with multiple longterm health conditions. They work with people who have had:
- two or more emergency admissions to hospital in the last 12 months
- suffer from chronic disease
- take four or more medications
Community matrons provide intensive support to people at home in order to help keep people well, help them improve their health and enjoy a good quality of life. They aim to prevent unplanned admissions or treatment or when a hospital admission is needed; to support a quick discharge. They will help you to recognise and manage early signs of deterioration in order to achieve this.
Community nursing: what do District Nurses provide?
District nurses work mainly with housebound patients in order to support their independence and provide additional support after discharge from hospital of a period of serious illness.
Support from district nurses is available to adults who:
- 18 or over and require nursing care
- housebound or unable to attend a clinic
8am – 6pm with out of hours support provided evenings, nights and weekends.