Vision and values

We are an NHS community and mental health provider Trust. We deliver care to people at home or in a hospital to improve their physical and mental health. We also provide specialist support to people with dementia and a learning disability.

Around 4,000 people make up the Trust. They include doctors, nurses, therapists, administrators, and support staff. We work in people’s homes, in community clinics and bases. Some staff work from our 10 community hospitals.

Over 500,000 people call Cornwall and the Isles of Scilly home. The number of people we can support increases dramatically when people come here on holiday. We work closely with colleagues in social care and our acute hospitals. Around 1 in 3 people are supported by acute hospitals in Devon.

More information on the Trust is available on this website and also in our reports and publications page.

Useful links

Our vision: Outstanding care for all

Our vision is underpinned by our strategic objectives.

Great care

People will be partners in local, joined-up services. These services will deliver individualised models of care through aligned physical and mental health teams. We will make the best use of our own and our partners’ skills to reduce our reliance on hospital beds. Clinical leaders from different sectors of care will work together to develop and implement a systemwide clinical strategy.

Great organisation

We will create a compassionate culture which inspires the delivery of excellent care through shared learning, innovation, improvement, inclusion, and co-production. This will be supported by a sustainable enabling infrastructure. We will adopt a can do approach and will not allow bureaucracy to get in the way of agile, risk-informed effective decision-making and action across our system.

Great people

Our culture will attract talent and people will love to work for us. We will embed our staff-led cultural improvement programme. The development and delivery of a long-term workforce plan will make the best use of local skills for the benefit of our system.

Great partner

We will work with our system partners so health and care services join up. This will help everyone to be healthier. We will develop an anticipatory care model approach so we can offer services more quickly. We will work collaboratively to improve the experience and outcomes for our patients. Our staff will be part of integrated teams.

Our values: Choice

These objectives are supported by our care values which are:

  • Compassion
  • Happiness
  • Ownership
  • Integrity
  • Connection
  • Equity