Patient Leader Programme

Helping us to get better

The Patient Leader Programme, a joint initiative between Cornwall Partnership NHS Foundation Trust, the Royal Cornwall Hospitals Trust and the University Hospitals Plymouth NHS Trust, will put the voice of our citizens – patients, carers and families – at the heart of everything we do in line with our vision of ‘Delivering high quality care’.

Aim:

By 2022 volunteer patient representatives will be actively involved in the planning and review of health services and research within CFT, RCHT and UPHT.

Plan:

The programme will be launched in June 2021 across health and social care services and to the population of Cornwall with a recruitment campaign to look for volunteers who are interested in working with us to design and review services and  improve patient care. 

  • We are looking for people with an interest in and commitment to improving NHS services.
  • We are looking for people with personal qualities rather than specific qualifications.
  • The role is voluntary. Full training in the required skills will be given as well as ongoing support.  Out of pocket expenses will be paid.
  • The role offers people the chance to build their confidence and gain work experience, learn new skills and make a real difference to the quality and effectiveness of local health services.

The Programme:

The programme will be managed by the Patient Experience Team at CFT.  Managers across the Trusts will be able to request the input of a patient leader to their workstreams and specific projects as well as to staff recruitment.

For further information or to express an interest in becoming a patient leader please contact:

Cornwall Partnership NHS Foundation Trust’s:

PALS and Patient Experience Team

PALS Office
Cornwall Partnership NHS Foundation Trust
Room 11
Banham House
Bodmin Hospital
PL31 2QT

01208 834620

CFT.PatientLeaderProgramme@nhs.net

Patient Leadership Programme – request for involvement

In a joint initiative with RCHT and UHP the Patient Leader Programme has recruited and trained a number of volunteer patient leaders with a range of experience and skills who will work with the trusts to ensure the patient/public voice is represented in all aspects of service design and delivery. Patient leaders have been trained in the development of the skills, knowledge and qualities and supported to use their lived experience to shape the quality agenda, work collaboratively with others and improve patient care

Patient Leaders are available to support the co-production of quality improvement projects, review services and to participate in staff recruitment.

Patient Leaders are supported and managed by CFT’s Patient Experience Team and the Team who organise the payment out of pocket expenses at locally agreed NHS rates.

Managers and clinicians are requested to offer clear information to patient leaders on the level and type of input required to specific pieces of work and to provide a point of contact and to make any reasonable adjustments in line with the requirements of the Equalities Act.  The Patient Experience Team can advise on this issue.

Once your project or piece of work has been completed we will ask you to fill in a brief questionnaire so we can review the effectiveness of the Patient Leader Programme – questionnaire to be developed.

If you need help in completing this form or have any questions , please contact the programme manager via email on CFT.PatientLeaderProgramme@nhs.net  We will aim to respond to your request within one week.

Please complete this form electronically.

Patient Leadership Programme Involvement Form [docx] 62KB