If we think we might be able to support you, we will arrange an initial assessment. This is an opportunity for us to understand your current experiences and explain more about our service. You can also ask us any questions you might have.
During the appointment, we may ask about your unusual experiences, as well as other relevant areas of your life. We may also ask about your personal and family history and any relevant experiences. You do not have to answer or tell us anything you do not want to or that you find unhelpful to speak about. You are welcome to bring a family member or friend to support you if that feels helpful.
If our service is suitable for you, we will discuss your current goals and hopes for treatment. We will work with you on a treatment plan. We will regularly discuss your goals and how we can support you toward them. To do this, we may discuss several options.
Psychological assessment
It may be helpful to spend a few sessions understanding your current experiences and history. This will help us offer you the appropriate support. As well as a shared understanding of what might be happening.
Psychoeducation
We may provide information on different aspects of mental health and unusual experiences. This can reduce confusion and empower you to make decisions about how to address these.
Coping strategies
We may explore together different ways of coping with difficult experiences. These can help you manage day-to-day and have a positive long-term impact.
Support with work or school
If your experiences are impacting your education or work, we can support you to manage this and link you into other organisations who can also help.
Help engaging in social activities
You may wish to increase your social life in a way which feels safe and manageable. We work with other organisations to offer social activity options and support you to access them.
Individual psychological therapy
Our clinical staff offer evidence-based therapies. We will consider with you what type of therapy might be most helpful. For example, cognitive-behavioural therapy (CBT) or individual psychology sessions.
Family or carer support
We can work with your loved ones or close others to increase understanding of what is happening. We also signpost onto other organisations who may be able to support them.
Joint working
We can work with other teams in some circumstances, to ensure you receive the right support around your unusual experiences.
You do not have to engage in anything you do not want to. We will work with you for up to 2 years. We will then follow-up with you for another year if you wish.
If our service is not suitable for you, we will explain to you why. We work closely with other NHS and community organisations that may be able to better support you. If you need to move to another service, we will support you.