Talking Therapies online

SilverCloud is an online platform which provides computerised cognitive behavioural therapy (CBT).

Benefits

• Regular support from a therapist: guiding you through the process, checking your progress, giving feedback and support, and answering questions.
• Flexibility: you can complete the modules in your own time and at your own pace to apply the techniques you learn in your day-to-day life.
• Works around your life: SilverCloud works well for those who find it challenging to attend traditional one-to-one appointments.
• Results: 80% of SilverCloud users show improvement in their depression and anxiety symptoms.

Togetherall is an online service that offers support to people experiencing mental health issues. The service is anonymous, available 24 hours a day, is supported by registered therapists and doctors and is free for anyone in Cornwall aged 16 or above.

Members can take part in an online community and share issues or experiences with others. It is a supportive space in which people exchange stories or give advice about things that have helped them.

Togetherall offers a range of courses on issues including sleep problems, general anxiety or more specifically anxiety around health issues, worry, depression, loneliness and isolation. Users can work through these at their own pace, create journals to measure their progress and contact clinical moderators for support.

Find out more about Togetherall.

How does it work?

Togetherall is simple to use:

1. To register for an account, click ‘Register’ where you will be asked, ‘Which describes you?’ Select the ‘My area is registered’ option
2. You will then be asked for your postcode, insert your Cornish postcode!
3. You will then be asked a few questions to set up your account, including for your email address and to create a password. This information does not get shared with anyone.
4. You can start using the service!

As part of our work to improve services for people needing support with their mental health, the Cornwall and the Isle of Scilly Talking Therapies Team have been working with ieso to provide typed therapy to adults aged over 18.  

Ieso’s fully qualified therapists have been helping people with their mental health through confidential, one-to-one, typed conversations. The online approach is making therapy more accessible, particularly for people who want to access therapy outside regular hours or do not want to speak to someone in person.

Patients have told us that typed therapy makes it easier to be open and reflect on their thoughts and behaviours than if they were sat in front of a therapist.

How does it work?

• Once someone has referred into and been accepted by the service, they will take part in an assessment. Depending on their needs and preferences, they might be offered the typed service through ieso.
• The person would then be offered a 45 to 60-minute appointment with a trained therapist. Appointments are available from 6am to 11pm, 7 days a week.
• People take part in 1-2-1 typed therapy sessions on a weekly basis.
• People might be set tasks between sessions. They can contact therapists between sessions to get support with these tasks.
• People learn practical cognitive behavioural therapy techniques to use in daily life.

The benefits

• Flexible patient choice: with appointments at any time of day or night, ieso currently see 65% of patients outside working hours.
• No travel required: accessible from anywhere. Patients only need a device that connects to the internet.
• Life friendly: people can access therapy in their own time. Ieso fits sessions around patient commitments.
• Support between sessions: patients can message their therapist in-between sessions for support with tasks.
• Guidance beyond therapy: learn practical CBT skills to use in day-to-day life.

To learn more about ieso’s typed and video therapy services, email ieso's customer success manager.