I need help now

Getting help in an emergency, a crisis or if you are in despair.

If your mental or emotional state quickly gets worse, you’re in crisis or despair – or you’re worried about someone else – help is available. It’s important to get help quickly. You’re not alone; talk to someone you trust. Sharing a problem is often the first step to feeling better.

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Where do I go for help?

Daytime mental health services

Integrated Cornwall Community Mental Health Teams (ICMHTs) are available Monday to Friday from 8.45am – 5.15pm for advice and signposting. A referral to these teams can be made by:
Tel: 0845 207 7711 (calls cost 2p plus your phone company’s access charge) or
email:

East: cft.eastreferralteam@nhs.net

Mid:  cft.midreferralteam@nhs.net

West: cft.westreferralteam@nhs.net

The referral lines are open from 9.00am until 5.00pm every day.

Out-of-Hours Mental Health Act Assessments

Home Treatment Team
The Home Treatment Team are the team who will consider if out of hours mental health assessments are indicated.
The Home Treatment Team also provides care and support to people on their caseload.
Call: 0845 230 39001 or 0845 230 3902. Calls to these numbers cost 7p per minute plus your phone company’s access charge.

Out-of-Hours GP Service
Use the normal telephone number for the person’s GP practice. This will
either re-direct you automatically to the out-of-hours GP service or give you another number to call. The out-of-hours GP service operates from 6.30pm to 8.00am, Monday to Friday and 24 hours a day at weekends and Bank Holidays.

Do you need someone to talk to?

Outside the working hours of the ICMHT there are a range of local and national organisations which can provide emotional support over the telephone or internet.

The Samaritans – 116 123

You can contact The Samaritans who are available 24 hours a day 365 days a year by phone as well as by email, text and post.

Telephone: Free of charge from landline or mobile: 116 123
Email: jo@samaritans.org

Nightlink – 0808 800 0306

Nightlink is an emotional support helpline and text service for anyone in Cornwall who is experiencing emotional distress. All calls are confidential. Nightlink is available 7 days a week from 5pm – midnight

Text service 07717 989 021

*SANE – 0845 767 8000

SANE offers support to anyone coping with mental illness, including concerned relatives or friends.
The SANE helpline is available 7 days a week from 6.00pm – 11.00pm.

Papyrus

Papyrus are the national UK charity dedicated to the prevention of young suicide and they provide:

HOPElineUK – 0800 068 4141 

This is a specialist telephone helpline for children, teenagers and young people up to the age of 35. Call Hopeline if you have concerns about suicide either for yourself or for someone else. Alternatively visit their website at https://www.papyrus-uk.org

HOPELineUK is available:
Monday to Friday – 10.am to 5.00pm
Evenings – 7.pm – 10.pm
Weekends – 2.00pm – 5pm
Email: pat@papyrus-uk.org
Text: 07786 209 697

CALM – 0800 58 58 58

(Campaign Against Living Miserabley)
Specifically for men, this service is open 7 days a week, from 5.00pm to midnight.
www.thecalmzone.net

STAY ALIVE APP

The Stay Alive app is a pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis.

Get the app here

Apple App Store Google Play Download the app content as a printable PDF