St Austell Community Hospital Contact Information

Tel:  01726 873000

Address: 

Porthpean Road, St. Austell, Cornwall, PL26 6AA

St Austell Community

St Austell Community Hospital provides inpatient care and a range of clinics to people in the local area. Free car parking is available at this hospital.

Visiting

Visiting a patient in our community hospitals (updated in July 2020)

With immediate effect, we have made some small changes to our visiting arrangements. The key change is that one close family member can be given permission to visit a person who is COVID-19 positive in an end of life situation.

These updated visiting arrangements will apply to all acute and community hospitals across Cornwall and the Isles of Scilly:

  • end of life (including where a patient is COVID-19 positive) – one close family member
  • children and neonatal unit – one parent/carer at any one time
  • maternity – one birth partner only.

Relatives wishing to visit in any end of life circumstances must contact the ward for permission. If the patient being visited is Covid-19 positive, the ward leader/nurse in charge will need to get authorisation from:

  • one person from their Care Group Triumvirate and 1 person from the Corporate Triumvirate (Director of Nursing, Medical Director, Chief Operating Officer) – during core hours (9-5)
  • The On-Call Manager and the On-Call Executive Director – out of hours

Whilst visitors will come at their own risk, they must be risk assessed before visiting and given appropriate advice. Visitors must be asked to sign the guidance and risk assessment (attached below) when they arrive on the ward.

Visitors will be required to wear appropriate PPE at all times, whether or not the person they are visiting has COVID-19. They must all be given advice about social distancing, handwashing and risks associated with the removal of gloves to hold hands.

Visitor Information Form July 2020

Minor Injury Unit opening hours

Please note that the unit will be open between 8am and 8pm until further notice. No appointment needed. For the latest MIU opening and waiting times please click www.cornwallft.nhs.uk/services/minor-injury-units/miu-waiting-times/

The hospital’s minor injury unit is run by highly skilled nurses who are available to treat a range of minor conditions. If you are unsure whether your injury can be treated here, NHS 111 is available to provide further advice.

Think NHS 111 First

X-Ray opening hours

9am to 5pm Monday to Saturday (not Sundays), including Bank Holidays.

Wards and clinics

We recommend patients bring a small number of items with them to make their stay in hospital more comfortable.

A number of outpatient clinics are provided from the hospital. Your appointment letter will provide more information but if you have any queries, please don’t hesitate to call.

The hospital also provides emergency contraception.

Facilities

  • Free parking
  • Disabled parking and access
  • Refreshments available

Support your hospital

The hospital has a charitable fund which is used to improve patient services. The hospital is also generously supported by the League of Friends:
League of Friends
Secretary: Cecilia Warren
Contact: warren.acm@tiscali.co.uk