Provider and regulator work together to drive improvements | News

Provider and regulator work together to drive improvements

Care Quality Commission

CFT which is responsible for the county’s community hospitals and nursing teams, mental health, learning disability and dementia services was visited by Care Quality Commission (CQC) inspectors in March and April 2019 as part of a focussed inspection on some of its services. The Trust was also assessed against the CQC’s Well-Led Framework.

Care Quality Commission

A planned inspection by healthcare regulator the CQC has led to improvements in services at Cornwall Partnership NHS Foundation Trust (CFT).

The inspectors visited the Trust’s child and adolescent mental health services, integrated community mental health teams for adults and older people, community hospitals, minor injury units, end of life care, community health services and Garner Ward which provides inpatient dementia care.

During their visit, inspectors informally reported numerous positive examples of care; however they also made recommendations for improvement to the Trust’s oversight of its adolescent mental health services in mid and east Cornwall and the governance processes which were in place in these areas.

Managing Director, Julie Dawson commented: “Inspections by the CQC are an invaluable way to receive an independent overview and quality check of our services.

“We always take on board inspectors comments and acted quickly to respond and drive improvements across the service.

“We have worked with clinical managers, young people and families to put in place a system which provides increased oversight of the young people in mid and east Cornwall; standardising our approach across the county.

“We also strengthened our management systems and processes putting in place additional clinical managers and providing additional training for staff on areas including governance, risk management and responding to patient feedback and complaints.”

The Trust is grateful for the support that it has received from partners across the county. It looks forward with confidence to the outcome from the recent inspection and the further development of services.  

For more information about GDPR, data protection, and your privacy, please visit our Privacy page

Please choose a setting: