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Care Quality Commission inspection

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Care Quality Commission

The inspection report of Cornwall Partnership NHS Foundation Trust’s (CFT) services, by the Care Quality Commission (CQC) has been published today and sees a change in the Trust’s overall rating from Requires Improvement to Good. 

In the report, following their visit in March and April, the Inspectors paid tribute to the staff in the Trust who, they said, “had worked hard to address concerns raised at the last inspection.”  These applied to five services that had previously been rated Requires Improvement at an inspection last year that were now rated as Good.

Community Health services including community hospitals and minor injury units had all improved as had community health teams.  Wards for older people with dementia and other mental health problems were rated as Outstanding due to the way staff worked with patients and their families and how they ensured patients moved on to appropriate placements despite a challenging environment which had seen over 200 nursing home beds closed locally since 2016.

The report found that the Trust had an experienced stable senior leadership team with the skills, abilities, and commitment to provide high quality services with a strong unified board.  They had set a clear vision and values that were at the heart of all the work within the organisation and worked hard to make sure staff at all levels understood them in relation to their daily roles.

This was demonstrated by the work to change the culture of the enlarged organisation and bring the trust together as one following the transfer of the community health services contract to the trust in 2016.  As a result the inspectors observed that the culture of the trust had improved and staff morale was high in the majority of services with staff feeling respected, supported and valued by their managers and the Trust.

The inspectors felt the Trust had responded positively and taken immediate action to ensure children and young people received a timely safe service after concerns had been raised about two of the six child and adolescent mental health services teams which had resulted in a section 29a warning notice.

The Trust’s Chief Executive Phillip Confue said:

“We agreed a comprehensive action plan with the CQC and aim to continue improving services with their support.  Since the inspection we have appointed another 29 CAMHS workers and our CAMHS Sowenna unit will be open in September.

This is a positive result for the people of Cornwall and a direct reflection of the dedication and delivery of health and care services of the frontline NHS staff who work for the Trust.”

The CQC is the independent body that inspects and regulates health and social care services in England.

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