Contact Information

Ward Sister : Amy Dawes

Telephone   : 01209 318153

Hayman Ward / Community Assessment and Treatment Unit (CATU)

The ward has 20 beds, 16 of which form a Community Assessment and Treatment Unit (CATU).

The CATU is designed to help keep people safe, well and prevent admissions to the Royal Cornwall Hospital in Truro.

The CATU is open to anyone over the age of 18 but will predominantly support older people from the Kerrier area.

Patients who are treated on the CATU will be provided with very short term support – a maximum of 48 hours, while diagnostic tests and assessments are carried out by the multi-disciplinary team.

How to contact your relative

You can call the main ward telephone number as above. Patients can use their own mobile telephones on the ward.

 

Visiting (updated January 2021)

Due to the current increase in cases nationally and locally, we urgently need to reduce the number of people coming to our hospitals.

We have therefore taken the decision to restrict visiting unless:

  • A person is receiving end of life care, regardless of their covid status
  • Are visiting a child – one parent
  • Is in the person’s best clinical interests and agreed in line with our internal processes

If you are visiting in one of these circumstances, please arrange this with us first. We will ask you to sign a risk assessment. We will provide you with personal protective equipment.

We know you will want to stay in touch while your relative or friend is in hospital. Patients are able to use their own or one of our mobile devices to telephone, video call or message.

Please bear in mind the confidentiality of other patients when you do this.

Our ward staff should be able to help you to stay in touch using a mobile device. You can also contact or arrange to send messages via our patient experience team by calling 01208 834620 or emailing cft.patientexperience@nhs.net

 

Protected mealtimes

The ward has protected mealtimes between 12pm to 1pm and from 5pm to 6pm, however if you would like to help your relative to eat and drink you are welcome to stay on the ward. 

Car parking

Free car parking is available at the hospital.