Ward Sister : Amy Dawes
Telephone : 01209 318153
Hayman Ward / Community Assessment and Treatment Unit (CATU)
The ward has 20 beds, 16 of which form a Community Assessment and Treatment Unit (CATU).
The CATU is designed to help keep people safe, well and prevent admissions to the Royal Cornwall Hospital in Truro.
The CATU is open to anyone over the age of 18 but will predominantly support older people from the Kerrier area.
Patients who are treated on the CATU will be provided with very short term support – a maximum of 48 hours, while diagnostic tests and assessments are carried out by the multi-disciplinary team.
How to contact your relative
You can call the main ward telephone number as above. Patients can use their own mobile telephones on the ward.
Visiting a patient in our community hospitals (updated in July 2020)
With immediate effect, we have made some small changes to our visiting arrangements. The key change is that one close family member can be given permission to visit a person who is COVID-19 positive in an end of life situation.
These updated visiting arrangements will apply to all acute and community hospitals across Cornwall and the Isles of Scilly:
- end of life (including where a patient is COVID-19 positive) – one close family member
- children and neonatal unit – one parent/carer at any one time
- maternity – one birth partner only.
Relatives wishing to visit in any end of life circumstances must contact the ward for permission. If the patient being visited is Covid-19 positive, the ward leader/nurse in charge will need to get authorisation from:
- one person from their Care Group Triumvirate and 1 person from the Corporate Triumvirate (Director of Nursing, Medical Director, Chief Operating Officer) – during core hours (9-5)
- The On-Call Manager and the On-Call Executive Director – out of hours
Whilst visitors will come at their own risk, they must be risk assessed before visiting and given appropriate advice. Visitors must be asked to sign the guidance and risk assessment (attached below) when they arrive on the ward.
Visitors will be required to wear appropriate PPE at all times, whether or not the person they are visiting has COVID-19. They must all be given advice about social distancing, handwashing and risks associated with the removal of gloves to hold hands.
Please telephone the ward on 01209 318153.
The ward has protected mealtimes between 12pm to 1pm and from 5pm to 6pm, however if you would like to help your relative to eat and drink you are welcome to stay on the ward.
Free car parking is available at the hospital.