Contact Information

Telephone Number: 01208 251334

Garner Ward

Garner Ward is the county’s specialist dementia ward offering assessment and treatment of organic mental health problems with dementia.

Memory problems can cause distress, anxiety or agitation – this can happen for a number of reasons. We work with our patients to understand what triggers this behaviour and what can be done to help alleviate them.

Our ward staff like to get to know their patients and their likes and dislikes. This helps to ensure they are supported more effectively. Our aim is to get our patients to a level of functioning, which allows them to return home to their family or make the transfer to a care home. As soon as a patient is admitted, the staff will start to make plans with the patient and their family to allow this to happen.


Visiting a patient in our community hospitals (updated in July 2020)

With immediate effect, we have made some small changes to our visiting arrangements. The key change is that one close family member can be given permission to visit a person who is COVID-19 positive in an end of life situation.

These updated visiting arrangements will apply to all acute and community hospitals across Cornwall and the Isles of Scilly:

  • end of life (including where a patient is COVID-19 positive) – one close family member
  • children and neonatal unit – one parent/carer at any one time
  • maternity – one birth partner only.

Relatives wishing to visit in any end of life circumstances must contact the ward for permission. If the patient being visited is Covid-19 positive, the ward leader/nurse in charge will need to get authorisation from:

  • one person from their Care Group Triumvirate and 1 person from the Corporate Triumvirate (Director of Nursing, Medical Director, Chief Operating Officer) – during core hours (9-5)
  • The On-Call Manager and the On-Call Executive Director – out of hours

Whilst visitors will come at their own risk, they must be risk assessed before visiting and given appropriate advice. Visitors must be asked to sign the guidance and risk assessment (attached below) when they arrive on the ward.

Visitors will be required to wear appropriate PPE at all times, whether or not the person they are visiting has COVID-19. They must all be given advice about social distancing, handwashing and risks associated with the removal of gloves to hold hands.

Visitor Information Form July 2020

Please telephone the ward on: 01208 251334

With support from the Department of Health funded King’s Fund: Enhancing the Healing Environment programme a family lounge and garden was created on the ward. All patients have their own en-suite bedrooms, access to therapeutic activities, lounges and sensory areas.

John's Campaign

We operate open visiting hours and can provide carer’s information.

Visiting Garner Ward

To help prevent the spread of the coronavirus and to keep our patients and colleagues as safe as possible we are only permitting visits on compassionate grounds. Please do not visit your relative or friend without first ringing and speaking to a staff member.

Read our pre-admission leaflet for carers or view our patient information pack.


It is free to park at the hospital. The main or Mews car park offer easy access to the ward and both include disabled parking spaces.

Film: A safety project undertaken on Garner Ward

Watch our short film, which describes one of the patient safety initiatives undertaken on Garner Ward and which has helped to improve patient safety.