You don’t have to go to the emergency department to fix sprains and strains
Don’t spend your Easter Holiday bank holiday waiting in the emergency department to get sprains, strains and broken bones fixed.
Head straight for your nearest Minor Injury Unit (MIU) or Urgent Care Centre. Whether you’ve injured yourself with an over-enthusiastic football tackle in the park, or hammered your thumb doing the traditional bank holiday DIY, doctors and nurses there can treat you far quicker, leaving you to enjoy the rest of the long weekend.
There is a 24-hour Urgent Care Centre at West Cornwall Hospital in Penzance and a Primary Care Centre at Camborne Redruth Community Hospital, which is open from 8am to 10pm. Minor injury units in Stratton; Launceston; Liskeard; Bodmin; Newquay; St Austell; Falmouth; Helston; St Mary’s (Isles of Scilly) community hospitals treat cuts, burns, sprains, broken limbs and strains, as well as many minor illnesses. Visit www.cornwallft.nhs.uk/hospitals for opening hours and waiting times. There is also a minor injury unit at Stennack Surgery in St Ives (TR26 1RU) which is open 10am to 4pm on Good Friday and Easter Monday. Call 01736 793333 for more details.
If you do need to visit the emergency department, a minor injury unit or urgent care centre during the holiday, you can see how long you may have to wait by using the online waiting time service, which shows the longest wait, how many people are waiting to be seen and how many people are in the department. It also includes opening times and x-ray availability.
Pharmacists can give confidential expert advice and treatment for a range of common illnesses and complaints, such as allergies, minor cuts, bruises and skin conditions. They can also arrange an urgent prescription for a supply of any prescribed medicines that run out, so you don’t have to use the out of hours’ service or the emergency department. This service is also available for anyone who’s on holiday or visiting family.
NHS 111 also provides 24-hour expert non-emergency medical help, including when your GP surgery is closed. It’s free to call from landlines and mobile phones and is staffed by fully-trained advisors and experienced clinicians.
Dr Alison Flanagan, a GP and NHS Kernow Governing Body member, said: “The bank holiday is a time to relax and have fun but if you or a family member should fall ill or have an accident health services will be available.”
“Once again we’re appealing to anyone who needs help to use the right service and keep the emergency department free for urgent and life-threatening care only.”
“There continues to be sustained demand on the emergency department and many conditions can be treated somewhere else. The emergency department is not the right place to treat: sporting sprains and strains, minor fractures, upset stomachs, insect bites and cuts. Your Minor Injury Unit, Urgent Care Centre; pharmacy or NHS 111 can best advise and treat these type of conditions”.
”Help yourself, and the NHS, and use the right service this weekend. By choosing well people will spend less time waiting to be seen and make sure the emergency department is available for those who urgently need it.”