Contact Information

Telephone Number: 01208 251334

Garner Ward

Garner Ward is the county’s specialist dementia ward offering assessment and treatment of organic mental health problems with dementia.

Memory problems can cause distress, anxiety or agitation – this can happen for a number of reasons. We work with our patients to understand what triggers this behaviour and what can be done to help alleviate them.

Our ward staff like to get to know their patients and their likes and dislikes. This helps to ensure they are supported more effectively. Our aim is to get our patients to a level of functioning, which allows them to return home to their family or make the transfer to a care home. As soon as a patient is admitted, the staff will start to make plans with the patient and their family to allow this to happen.


As part of our commitment to keep people safe and prevent the spread of COVID-19 visiting has been suspended until further notice.

In exceptional circumstances, an immediate family member or carer will be permitted to visit:

  • if the person is receiving end of life care and is not COVID-19 positive
  • you are the parent or appropriate adult visiting a child
  • you are supporting someone with a mental health issues such as dementia where not being present would cause the patient to be distressed.

Please contact the ward in advance to discuss appropriate arrangements. We can help you by facilitating telephone or video calls as an alternative to visiting in person.

Everyone’s health, safety and wellbeing remain our absolute priority.  More information can be found here 

Please telephone the ward on: 01208 251334

With support from the Department of Health funded King’s Fund: Enhancing the Healing Environment programme a family lounge and garden was created on the ward. All patients have their own en-suite bedrooms, access to therapeutic activities, lounges and sensory areas.

John's Campaign

We operate open visiting hours and can provide carer’s information.

Visiting Garner Ward

To help prevent the spread of the coronavirus and to keep our patients and colleagues as safe as possible we are only permitting visits on compassionate grounds. Please do not visit your relative or friend without first ringing and speaking to a staff member.

Read our pre-admission leaflet for carers or view our patient information pack.


It is free to park at the hospital. The main or Mews car park offer easy access to the ward and both include disabled parking spaces.

Film: A safety project undertaken on Garner Ward

Watch our short film, which describes one of the patient safety initiatives undertaken on Garner Ward and which has helped to improve patient safety.